Short version: your artwork and your customers’ details never leave your computer. We could not show them to you if we wanted to.
Last updated 2026-09-26 · applies to TPW PrintOS and TPW PrintOS Gang Sheets for Windows, and to this website.
PrintOS is software you run on your own machine, not a service you upload your work to.
Your designs, gang sheets, mockups, client records, orders and prices are files in folders on your computer. They are never sent to us, and there is no account holding them. Two things do reach our server, and only two: the licence key you were given, and a code that identifies the Windows install it is used on. That is what stops one licence being passed around.
TPW PrintOS is made and sold by TPW, a garment printing business in Bali, Indonesia. For anything on this page, write to omdawe@gmail.com.
When you start a trial, activate a licence, or the program re-checks a licence, it makes one request to our licence server containing:
| What | Why |
|---|---|
| Your licence key | To look up whether the licence is valid, which edition it unlocks, and whether it is paid up. |
A machine codeA1B2C3D4E5F60718 |
So a licence works on the machines it was bought for instead of being shared. It is a one-way hash of an identifier Windows already generates for the installation — 16 characters, not reversible, and not tied to your name, your hardware serial numbers or anything you typed. |
| The program version | So we can tell you an update exists, and so a bug report can be matched to a build. |
| Your trial start date | Only during a trial, so the same trial continues rather than restarting. |
As with any request to any website, our server also sees the IP address it came from and the date. We do not build profiles from that and do not pass it on.
PrintOS can sync your clients, orders and files to a server — and that server is yours. You type the FTP or database details in Settings, and the program talks to whatever you put there. If you have not filled those in, nothing is synced anywhere.
When you do use it, the data travels to your own hosting under whatever terms you have with that host. We have no access to it. If you point PrintOS at a server we happen to run for you under a separate arrangement, that arrangement governs it, not this page.
The program keeps its settings, your prices, your window sizes, your recent jobs and your licence record in files beside itself, or in your own user folder when it is installed from the Microsoft Store. Deleting the program and those files removes everything it held. It writes nothing anywhere else on the system and installs no background service.
We do not see or store your card details. A purchase goes through the Microsoft Store or our payment provider, who handle the payment and tell us only that it succeeded, so we can issue a licence key. We keep the licence key, the edition bought, the date, and the email address you gave for receiving the key and receipts — that last one so we can send you your key and reach you about the licence.
The site sets no advertising cookies and runs no third-party analytics. It loads fonts from Google Fonts, which means your browser fetches those files from Google and Google sees the request; nothing about you is sent with it. If you contact us by WhatsApp from a link here, WhatsApp’s own terms apply to that conversation.
Licence records are kept for as long as the licence exists, and afterwards only as long as we need them for accounts and tax. Server request logs are short-lived. Ask us to delete a licence record and we will, though that deactivates the licence.
You can ask what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Write to omdawe@gmail.com and we will answer within 30 days. Since the only things we hold are your licence key, the machine code, and the email you bought with, this is usually a short answer.
PrintOS is business software for print shops. It is not designed for or directed at children, and we do not knowingly collect anything from them.
If what the program sends ever changes, this page changes in the same release, and the date at the top moves. Material changes will also be noted on the download page.
